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Home IT Services

Keen IT have been providing IT support to homes in Surrey and surrounding areas since 2005. Over the years, we’ve developed long lasting relationships with our clients and always provide top class customer service. Our expert engineers are happy to help with any IT issues you might have at home. Services range from software & hardware installation to helping with general IT queries and everywhere in between.

We offer our friendly support over the phone or we can travel to you. No issue is too small so get in touch and let’s discuss how we can help!

What we can fix

Need Help Now? Call Us!

01276 818461

What our clients think

Fantastic service! Highly recommend. Thought I’d never be able to recover years worth of personal photos and files from my broken laptop. Jake did it in less than 24 hours!! Highly recommend KeenIT and will go back with any future IT issues.

Teresa Gaillard

I am so impressed with the knowledge, speed and efficiency of the Keen IT team. Over the years I have worked with a number of external IT support companies and Keen IT is the best I have ever worked with.

Andy Boast

We’ve worked with Keen IT for 5 years now and I can highly recommend their work. They are quick in a crisis, competitive on quotes and all very knowledgeable in their area.

Chris Lomas

Visit Our Friendly, Walk-In, Computer Repair Shop

We have a compute repair shop in Camberley, where you can meet our friendly team face to face.  Our engineers are fully trained professionals and no issue is too small. We fix most issues within 48 hours and we also operate a no-fix no-fee service*. The computer repair shop is open 6 days a week and easy to find located within the St Georges Industrial Estate, Camberley, Surrey.

*Some exceptions apply 

Address:

Unit 8 | St Georges Industrial Estate | Wilton Road | Camberley | Surrey | GU15 2QW

Open Hours:

Monday: 9:00am to 6:00pm
Wednesday: 9:00am to 6:00pm
Friday: 9:00am to 6:00pm
Sunday: Closed

Tuesday: 9:00am to 6:00pm
Thursday: 9:00am to 6:00pm
Saturday: 10:00am to 4:00pm

We operate a no-fix no-fee service. If we can’t fix it, you won’t pay!

*some exceptions apply.

Hardware Repair

We understand that sometimes hardware can fail or be accidentally broken, leaving you unable to use your PC. Here at Keen IT, our engineers are experts in hardware repair and replacement. We can can source replacement parts and install them for you quickly without breaking the bank. Some of the hardware we can repair and replace includes but not limited to:

  • Laptop Screens

  • CPU

  • Graphics Cards

  • Batteries

  • Power Supplies

Keen IT offers a range of laptop screen repair services for small, medium businesses and home usersKeen IT offers a range of hardware repair services for small, medium businesses and home users
Keen IT offers a range of overheating computer and PC's services for small, medium businesses and home users

Overheating Computer

Once Summer comes around, the combination of increased room temperature and natural dust intake of electronics can greatly increase the chances of your computer overheating – this is more common in Laptops due to their more compact design and smaller fans.

Most modern computers will automatically protect against overheating by shutting themselves down before damage occurs – if you notice your computer is uncomfortably hot to touch or shutting down at random, then the fans may be clogged.

We are happy to assist with a full dust clean out or fan replacement in our walk-in Workshop!

Computer Not Starting

Computers are considered essentials items in this day and age for nearly everyone, so when your beloved computer fails to power it might seem like it’s beyond repair. However, there’s a chance it could be a relatively simple fix. Bring it down to our workshop for a free diagnosis, no fix, no fee.

In many cases it requires replacing internal parts to get it in working order again. If the computer is deemed beyond economical repair, we can attempt to recover your precious data for you and transfer it to a new machine or external media.

Keen IT offers a range of computer bootup services for small, medium businesses and home users
Keen IT offers a range of virus removal services for small, medium businesses and home users

Virus Removal

One of the most common computer issues we encounter are virus infections. They can range from relatively minor issues such as pop-ups and webpage re-directions to infections that can cripple your entire computer.

Viruses can materialise in many ways – a malicious website disguised as a genuine one and a fake e-mail impersonation with attachments are just a few common methods for virus infection.

If your computer is acting up and you suspect a virus, please give us a call and we can assist remotely or in our workshop!

Slow Computer

When you’re on a deadline and need to get an e-mail or document done, nothing is worse than a computer that takes ages to do anything!

There are many causes for computer slowdown – software can use up all available resources, the hard drive becomes full, or the computer just naturally slows down over time due to updates and application installs. We can run a full extensive health check on your computer, which includes hardware diagnostics, scans for potential problematic software and scans for viruses and malware.

In addition, we can often recommend hardware upgrades that will dramatically improve computer performance, such as solid-state drives.

Keen IT offers a range slow computer services for small and medium businesses
Keen IT offers a range of hardware and software installation for small, medium businesses and home users

Installations

We pride ourselves on being proficient with all sorts of software and hardware. We routinely install new hardware upgrades and replacements in our workshop and new software installs remotely for our customers. Hardware installs can range from simple RAM upgrades to complex setups.

We also offer onsite service to install new computers and printers so you can be ready to use your new computer without the hassle of setting everything up.

Ready to speak to one of our experts about your requirements?

CONTACT US